JEFFREY MUCHIRI MWANGI

Hospitality & Food and Beverage Professional

Nairobi, KE.

About

Highly skilled Hospitality and Food and Beverage Professional with extensive experience in banquet, conference, and outside catering operations. Proven ability to meticulously prepare event spaces, manage service equipment, and uphold stringent hygiene standards, evidenced by contributions to high-profile events including a Presidential Function. Adept at delivering exceptional guest experiences in fast-paced environments, leveraging strong teamwork and communication skills to ensure seamless service delivery and operational excellence.

Work

SAROVA STANLEY

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Stewarding

Nairobi, , Kenya

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Summary

Supported essential stewarding operations, ensuring high standards of cleanliness, hygiene, and equipment maintenance within a luxury hotel setting.

Highlights

Maintained impeccable cleanliness and hygiene standards across all designated work areas, contributing to a pristine operational environment.

Assisted proficiently in the handling and maintenance of hotel service equipment, ensuring optimal functionality and longevity.

Rigorously followed all workplace hygiene and safety procedures, promoting a secure and compliant working environment for the team.

IENGINEERING ENGINEER

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Casual Worker

Nairobi, , Kenya

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Summary

Provided flexible labor support, efficiently executing assigned tasks and contributing to team objectives within a dynamic work environment.

Highlights

Executed a range of assigned duties with precision and efficiency, consistently meeting organizational requirements.

Collaborated effectively within a team structure to ensure the timely completion of various tasks and projects.

Demonstrated adaptability and a strong work ethic, fulfilling organizational needs on a flexible, as-required basis.

SAROVA PANAFRIC HOTEL

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Banquet Server (Casual Basis)

Nairobi, , Kenya

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Summary

Executed comprehensive banquet and event services, contributing to high-quality guest experiences and efficient hotel operations.

Highlights

Coordinated and executed the setup of diverse banquet venues for various functions and events, ensuring optimal readiness and guest satisfaction.

Managed precise conference room preparation and continuous replenishment during events, facilitating the seamless execution of numerous corporate and social gatherings.

Supported efficient outside catering operations, contributing to successful event setup and high-quality service delivery for off-site functions.

Conducted meticulous inventory checks for china, glassware, cutlery, tables, chairs, and linen, ensuring optimal stock levels and minimizing loss by over 10%.

Maintained stringent hygiene and safety standards across all service areas, ensuring compliance with hotel procedures and enhancing guest satisfaction.

Provided critical operational support, including banquet equipment handling and assisting with bar orders, ensuring uninterrupted service flow during peak times.

UTALII HOTEL

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Industrial Attachment

Nairobi, , Kenya

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Summary

Gained comprehensive hands-on experience in hotel operations, applying theoretical knowledge to practical scenarios in a dynamic hospitality environment.

Highlights

Applied advanced banqueting techniques and service protocols in real-world hotel settings, significantly enhancing practical skills in event execution.

Supported various hotel departments, including banquets, room service, bar service, and coffee shop operations, gaining diverse operational exposure and cross-functional understanding.

Contributed to daily operational tasks, demonstrating adaptability and a foundational understanding of hospitality service delivery standards.

Education

KENYA UTALII COLLEGE

Nairobi, , Kenya
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Professional Training Banqueting Techniques

Courses

Training in banquet operations and service techniques

RWARE HIGH SCHOOL

, , Kenya
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Kenya Certificate of Secondary Education (KCSE) Secondary Education

Languages

English

Kiswahili

Certificates

Banqueting Techniques Course

Kenya Utalii College

Skills

Banquet and event service

Conference room setup

Food and beverage service

Outside catering

Room service

Bar service

Banquet equipment handling

China, glassware and cutlery management

Linen and table setup

Banquet inventory

Hygiene and cleanliness

Health and safety procedures

Teamwork

Communication

Event Coordination

Inventory Management

Customer Service

Operational Efficiency

Projects

Standard Gauge Railway (SGR) launch Presidential Function

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Summary

Participated as a key member of the hospitality team for the high-profile Presidential Function during the launch of the Standard Gauge Railway (SGR), managed through Utalii Hotel.